FAQs
Top Queries
Where i can track my Orders's? |
You can track your orders in 'Track Your Order's. |
| How to get an invoice/receipt? |
After payment, the information and invoice will be sent to the registered email address immediately. If you fail to get an invoice, please submit your order reference and request to us in support center. |
| How to get a refund of what I bought? | Please refer to the refund policy to process. |
| How do i subscribe to your news later? | In the footer of the homepage, there is a text box under "Subscribe" where you can enter your email address. You will then receive an email notifying you that you are subscribed. Our subscribers are the first to receive sale alerts, new arrivals and discount codes. |
| What should I do if I failed to place an order in the online store? | Please send the screenshot and the website URL of the product you would like to order to marketing@nusyl.com We will assist with the purchase. |